SHIPPING AND HANDLING DETAILS

At FLAWLESS MATRIX our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we always provide the very highest levels of responsiveness to you.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are ready to dispatch within 48 hours after the order is placed. We ship items within 48 hours of receiving an order.

We gladly accept cancellations

Request a cancellation within: 24 hours of purchase.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 10-18 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 1 to 5 business days or 7 and 14 days to arrive at their destination but can take longer from time to time.

• As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is at all times.

Please note shipping times are subject to stock availability and exclude clearance/customs delays.

Please send us an email if you have any inquiries about your shipping to customerserviceflawlessmatrix@gmail.com